We are committed to meeting consumer needs and expectations to the maximum. A key element of our quality policy is the use of quality assurance systems recognized in Europe and worldwide. To achieve this, we use a number of quality management systems to ensure the excellence of our products and services, including IFS (International Featured Standards), RSPO (Roundtable on Sustainable Palm Oil) and HALAL certifications. Through these systems, we not only comply with international standards, but also meet the high expectations of our customers.
As a widely recognised and applied food safety and quality standard in Europe, IFS enables us to guarantee maximum safety and traceability at every step of the food supply chain. Respecting our customers’ diverse dietary preferences and needs, we design and implement our products and processes to meet high standards of hygiene and quality.
The RSPO certification indicates that the company takes responsible care of the sustainability of the resources used in the production of palm oil. Our aim is to contribute to sustainable development by conserving natural resources and respecting the principles of social responsibility.
Our quality policy includes continuous improvement, listening to feedback and conducting regular internal audits to assess performance, optimise our processes and further increase customer satisfaction.
We apply the ‘customer at the centre’ principle to everything we do, and we consider customer feedback a central aspect, as it is essential for continuous improvement and strengthening customer relationships. Our quality policy was designed to maintain and increase customer confidence, which is the key to our long-term success.